Unconditional 365-Day Money Back Guarantee
We’re so sure that you’ll love our CulTao natural products, we protect you with our unconditional 365-day “You Must Be Thrilled!” money-back guarantee in every order. We want you to have plenty of time to experience and benefit from our products, so you can discover for yourself how great they will make you feel.
If you’re not happy with your results, simply contact us up to 1 full year after purchase, and we’ll make arrangements for you to receive a 100% refund (less shipping, if applicable). No questions asked. No unusual hoops to jump through.
We understand many people are skeptical when they hear what a new product might do for them. Realizing this, we decided to offer our “You Must Be Thrilled!” money-back guarantee program, so that new customers would get the opportunity to experience the same health benefits our satisfied customers have already enjoyed, with no worries!
Refunds (if applicable)
Once your return is received, we will send you an email to notify you that your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at here
.Sale Items (if applicable)
Only regular priced items may be refunded, unfortunately sale items (purchased with a discount coupon or promotional price) are not covered in the 365-day money back guarantee.Exchanges (if applicable)
We only replace items if they are defective or damaged. We do not offer exchanges to other items.Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.Shipping
To return your product, you should mail your product to: 6553 46th Street North, Suite 908, Pinellas Park, FL 33781, United States attention to CulTao L.L.C.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.